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Case study · Beauty

L’Oréal Paris: driving consideration for a new serum

Expert-led editorial across five beauty titles, repositioning a heritage brand’s new serum for skincare buyers under 45. The Sitchu review held 94% of its viewers to the end.

16 December 2024 · 2 min read

Case Study: Repositioning L’Oréal Paris with Branded Content for the Bright Reveal Serum

Skincare buyers under 45 choose the brands they read as attuned to their own values and lifestyles, and a heritage name can look like the choice of previous generations. The Ordinary and Go-To had taken ground with that audience on minimalist branding, transparent ingredients and influencer appeal. L’Oréal Paris needed buyers to read the Bright Reveal Serum as a serious skincare buy, and the brand behind it as modern and science based.

Grazia brought a dermatologist to a serum launch

The “Your Brightest You” campaign ran across Grazia, Sitchu, Daily Mail, Frankie and Marie Claire. The brief was educational storytelling rather than advertising. Each piece was built around the serum’s 10% Niacinamide concentration and written to read like a recommendation from a trusted source, a friend, an editor or an influencer.

Grazia put its beauty editor Pema Bakshi alongside dermatologist Dr. Lee on the science of niacinamide and the serum’s other key ingredients. That is the credibility end of the campaign.

Sitchu’s beauty editor filmed a POV video of the application and gave a first-hand review, showing the serum’s visible effects in one week to Sitchu’s broad beauty audience.

Daily Mail ran a review-style article hooked on Eva Longoria, which is the draw for the wide readership it reaches with celebrity-endorsed products, and used that hook to teach readers what the serum does.

Frankie’s Digital Marketing Manager Kelsey put the serum into her morning routine in a “Get Ready With Me” video, the informal day-in-the-life format that lands with younger audiences on Instagram and TikTok, and it made the product look easy to live with.

Marie Claire’s Beauty Editor filmed a “Tried & Tested” review of the Bright Reveal range in a premium studio setting, an authoritative voice giving the range a detailed look.

The Sitchu review held 94% of its viewers to the end

Shares and saves ran high alongside that completion rate, so the audience watched the review out and passed it on. Eva Longoria’s pull showed up in the play counts. The Daily Mail content drove 38% of the campaign’s total video plays. Marie Claire also made a TikTok video featuring its Beauty Editor and the full Bright Reveal range. Across the five titles, readers and viewers gave the campaign more than 2,680 hours of attention.

Three beauty editors said it, so the brand did not have to

The people who made the case that the Bright Reveal Serum is a modern, science-based choice all worked inside publications their readers trusted. A buyer under 45 comparing it against The Ordinary believes a beauty editor before they believe L’Oréal Paris.

Attention, completion and video plays are what this campaign counted. It did not measure whether the repositioning held, and nothing here should be read as though it did.

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